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Frequently asked questions

We ship to all provinces of Canada. However, our frozen products, cheese & Turkish sausage(sucuk) is only available for Greater Toronto Area as these items may defrost during transit . We are working on to make our perishable items available to all Canada.
We aim to deliver within GTA in 2 business days after your order has been received, and we work with Canada Post & other postal services outside this region. The delivery date will depend on the postal services' delivery times. We'll give you a shipping confirmation once your order has left our warehouse.
If you are getting an error during checkout after providing your shipping address, most likely it might be due to that you have some items in your basket that we do not ship outside of GTA (such as frozen vegetables, sucuk, frozen desserts, or cheese). Please remove those perishable items and try again.
We currently can deliver these items only to Greater Toronto Area: - All cheese products - Frozen pastries (simit, su boregi, pogaca etc.) - Frozen desserts - Frozen vegetables - Turkish sausage(sucuk) - Frozen seafood

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